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Privacy Policy

Your privacy is very important to us. This privacy policy explains the data processing practices of XCHANGE4U. 

All XCHANGE4U users (verified or not verified) consent to our right to collect, use and disclose their personal information in the way described in the following Privacy Policy. 

If you have any queries concerning your personal data or any requests in respect of these practices, please feel free to contact us via our email address [email protected]

Data Protection

This Privacy Policy applies to all countries we work with.Personal information is collected when you provide personal data to the website EX4U,for example when you register, verify your EX4U account, use EX4U services with or without authorization, mail us or contact via Live chat. 

We use this personal data to:

Identify your personality for secure transaction,

Improve the content of our site,

Provide you with a more personalized service,

Perform market research,

Hold your data for security administration, legal and maintenance purposes.

Send you special offers and promotions via e-mail, telephone, SMS and post,

Share aggregated information with third parties (such as our merchant partners) for both advertising and promotional purposes. We will not pass on your individual contact details unless you have given us specific permission to do so,

To open EX4U account for you, we need to get certain personal information from you, such as your real full name, phone number and e-mail. For verification we need you to provide copy of ID and any document with your name and current address such as a utility bill, bank statement or phone bill.

For certain optional transaction of your account we may also collect financial Information or personal documentations such as credit/debit card details, bank account details, certificate of marriage or visa (permission to enter any foreign country).

For verification purposes EX4U reserves the right to request proof of your identity and proof of address. When registering at EX4U, your IP address is recorded in order to prevent fraud and increase security of our service. 

EX4U may as well collect additional information from you or about you in other ways not specifically described here. For example, we may request information related to your contact with our customer or support team. 

Also we may store the results of your reply to a survey provided by EX4U. We also reserves the right to collect usage and access data that allows us to prevent multiple account openings or other fraudulent actions, it is performed for protection our systems against illegal attacks or abuse.


Cookies information can be stored on your computer automatically.When you view the website EX4U, there is a possibility we may store some data on your computer in the form of a cookie to automatically recognize your PC next time you visit our website.

Cookie scan help us in many ways, for instance, they can be used to personalize our website with your interests or to store your password for more comfortableentering to your account.